Privacy

Privacy Policy

Glass Rescue collects information submitted through residential quote forms, calls, texts and emails so we can review the window or glass request and respond with useful next steps.

Information collected

We may collect name, phone number, email, postal code, project photos, notes, rough measurements, service type, timing preference and estimate details.

Photos and home details

Photos are used to understand the visible window or glass condition, access, rough size and likely service path. Avoid including people, documents or unrelated personal items in photos when they are not needed for the estimate.

How information is used

Information is used to respond to quote requests, review photos, prepare preliminary planning ranges, arrange service, follow up about the project and improve the website experience.

Sharing

Project information may be shared with service providers or tools used to operate the website, receive submissions, review requests, communicate with customers or support the estimating process. It is not sold as a mailing list.

Analytics and website tools

The website may use analytics and technical tools to understand page activity, improve forms and monitor performance. These tools can collect device, browser and usage information.

Saved estimate selections

Your product choices, quantities, glass specifications, notes and sizes can be saved on this browser for 30 days so you can return to your project. This draft does not store your phone number or postal code. Use “Start fresh” on the returning-project notice, or clear this site’s browser data, to remove it. Prices and offers are recalculated when you return.

Keeping information accurate

If you need to correct contact details, add photos or ask about information connected to a request, email info@glassrescue.ca.

Contact

Email info@glassrescue.ca for privacy questions.